Develop the knowledge and skills to provide high-quality and compassionate health and social care for a wide range of people.


Healthcare support workers (HCSWs) work as part of a team providing high quality and compassionate care to individuals. HCSWs carry out well-defined routine clinical duties like monitoring an individual’s conditions (by checking things like blood pressure, temperature or weight), checking on their overall progress, comfort and wellbeing.


HCSWs treat people with dignity, respecting individual’s diversity, beliefs, culture, values, needs, privacy and preferences; show respect and empathy for those they work with; have the courage to challenge areas of concern and work to best practice; be adaptable, reliable and consistent; show discretion; show resilience and self-awareness.

Awarding Body


12 months




Learners will develop the skills to work effectively as part of a team and act within the limits of their competence, knowing who to ask for help and support if unsure.


During the first part of this apprenticeship, learners will be supported to achieve the Care Certificate which forms part of the induction and covers the fundamental skills needed to provide quality care.

female caregiver helping disabled male pensioner


How it works

Apprenticeships are work-based training programmes designed to provide employers with fresh talent whilst giving employees the knowledge and skills needed to excel in their roles.


Apprenticeships are for existing staff and for new recruits – not just for younger school leavers.


Through a combination of on-the-job and off-the-job training, learners will continue to work and earn a living while applying higher level techniques to their roles, increasing productivity and competence.

How we can help

If you would like to know more about our services or programmes then please do not hesitate to get in touch. Fill out the contact form and we will get back to you as soon as possible: